- Excellence is Customer Service
- EAS Computing staff receive customer service training
- Ease of contact
- Email, phone, web, office visit
- Excellence in Accountability
- Call tracking system with feedback opportunity for the customer
- Published quarterly reports
- Excellence in Skill
- EAS Computing staff receive targeted computer training
- Continuing education
- Excellence in Information
- Policies, standards, and practices
- Seminars and presentations
- Personal Excellence
- Integrity and Honesty first
- Exceed expectations